PLEASE READ TERMS OF SERVICE PAGE

regretfully, update 4/21/25 US SHIPPING ONLY. I've officially had too many returned or missing overseas packages JUST THIS YEAR with no word as to why they were returned or how they were lost and we cannot keep taking financial hits because of this.
AS OF 3/30/2025 ALL FOAM BASES WILL ONLY BE COMPLETED READY TO FUR. I CANNOT DO REGULAR ORDERS OF FOAM AS THEY ARE TOO DIFFICULT TO COMPLETE.

Please take a look a the menu above to see all different base styles and any information on pricing, and example for each we have been able to provide! And when ready, see below for how to order!

How we do our base orders!

WHEN ORDERING, SEND US THE FOLLOWING INFORMATION

  • We take orders through our Twitter or Bluesky via the message system!
  • List your paypal email for invoicing in the future
  • List your full legal mailing name and your full mailing address (WE DO NOT USE PAYPAL ADDRESSES)
  • List what you would like to order, for example, "Cut and hinged bovine base, with foam nose, white with pink cast nose, jawset with natural tongue, and 1 1/4 inch blank eye blanks"
  • PLEASE ASK ANY QUESTIONS OR CONCERNS BEFORE WE START PRODUCING YOUR ORDER!!!
  • WE REQUIRE FULL PAYMENT FOR BLANK ORDERS BEFORE STARTING THE WORK. We used to take payment afterwards, but after many clients have dipped after the work is done we are going back to payment up front. 

OTHER INFO ON HOW ORDERS WORK

  • We take between 2 weeks and 3 months to complete base orders depending on life situations
  • You may ask for a deadline on your base order and we can try and aim for that!
  • I will often clarify some things beforehand with you such as potentially asking for a reference for your project, asking if any cast customizations would work better for your project etc!
  • When we finish your order we will send pictures of everything to you to approve colors, etc! I am still working out how to send pictures through bluesky as they don't offer photos in messages right now. If there were issues or imperfections we'll often offer discounts if you would like to take them as is, or we will redo the casts!
  • When your order is shipped, we provide tracking numbers for EVERY order! We will wait until it is delivered and give it a few more days in-case there are problems, Then we will delete messages to clean up our messages. This deletes all previous messages with you on our side. Which means, in the future if you would like to order more, we will need all of the above information again for each order! I apologize for this, It's necessary for our organization!
  • We like to be hands on with your orders. I want to make sure everything is the right color and all is good with you. This is why I prefer one on one interaction as opposed to a website sale. Then I can make sure your mask is just what you need!
  • Sometimes when you inquire, I may know of a base from another maker that would work better for your project than my own and I will often link this to you and you can decide how you want to move forward! I prefer the client has just what they need for their project. I also have a page that is dedicated to linking to many other base artists' websites you can browse before contacting us, here on the website!

SHIP COSTS GUESTIMATE

We ship via USPS primarily, from Washington State, US. the following are some heads ups to ship costs! Consider that east coast US will cost more than the west coast states to ship, Due to us originating on the westernmost west coast of the US.
  • Ground ship roughly runs from $8-$30 within the US
  • Priority ship roughly runs from $10-$80 within the US depending on weight!
  • We are no longer shipping internationally for resin base orders at this time.
  • any faster can be pretty huge prices depending. but we can always look into it when the time comes! I prefer mailing priority mail as it's treated a little better than ground. But it's up to you in the end, and all levels come with tracking numbers! All US packages are insured.

CANCELLATIONS OR ISSUES

  • ASK ABOUT CONCERNS BEFORE WE START WORK. For example if you are concerned about sizing issues please ask AT THE SAME TIME OR BEFORE putting in an order. If you cancel after we've already finished due to an issue that could have been cleared before starting work you will be blacklisted.
  • Similarly to the above statement, Please be honest if there's a problem. Clear answers are important. If you need to cancel please make that clear. I can't be decoding passive messages. If you do not tell me you wish to cancel I don't know you wish to cancel!!! Communicate what you need.